Mon–Sat 9:00–18:00

Repair Service

When routine accessory replacement can't fix the problem, professional repair may be needed. Our technical team handles pump wear, circuit faults, vacuum system leaks and other mechanical/electrical issues.

Who Needs Repair Service?

  • Suction still weak after replacing filters and tubing
  • Machine making abnormal noise or vibrating unusually
  • Switches or knobs not functioning properly
  • Power won't turn on or battery won't charge
  • Visible physical damage to the machine

Repair Scope

✓ Pump inspection and repair
✓ Vacuum system seal restoration
✓ Circuit board testing
✓ Switch and control part replacement
✓ Power socket repair
✓ Casing part replacement

Self-Troubleshoot Before Sending for Repair

Before sending for repair, complete these basic checks. Many perceived "faults" are actually accessory issues:

  1. Replace the hydrophobic filter (a wet filter is the most common cause of suction stopping)
  2. Check tubing for kinks, cracks or air leaks
  3. Confirm all connections are secure and sealed
  4. Empty or replace the collection jar
  5. Confirm power cable is connected properly and battery is charged

If the problem persists after these steps, professional repair is needed.

FAQ

How long does a repair take?

Simple repairs typically take 1–3 business days. Repairs requiring parts ordering may take 5–10 business days. We'll advise on expected timeframe after assessment.

How is the repair fee calculated?

Repair fees include inspection and parts. We provide a quotation before proceeding, and only start after your confirmation.

Is it worth repairing an old machine?

ATMOS states the expected lifespan for the LC27/C341 is about 5 years. If the machine is near or past its expected life, we'll assess whether repair is cost-effective and advise accordingly.

Which brands do you repair?

ATMOS, CA-MI, Drive DeVilbiss and Weinmann/ACCUVAC. For other brands, please contact us first.

Need a Repair?

Tell us your machine model and symptoms, and we'll arrange assessment and quotation.

Contact Repair