Information We Collect
- Name
- Phone number
- Email address
- Delivery or service address
- Machine model of interest
- Rental or service details
- Payment or deposit records
- Communication history
How We Use Personal Data
- Responding to enquiries
- Preparing quotations
- Arranging rental, delivery, collection, repair, or maintenance
- Processing orders and payments
- Customer support
- Legal, accounting, and internal administration purposes
Data Sharing
We do not sell customer personal data.
We may share necessary information with service providers that support operations.
- Delivery and logistics providers
- Payment service providers
- Repair and service technicians
- IT, hosting, and email service providers
- Professional advisers where required
Retention, Access, and Marketing
Personal data is retained only as long as reasonably necessary for the original purpose, legal obligations, accounting, or legitimate business records.
Customers may request access to or correction of personal data.
For direct marketing, customer consent is obtained first, and customers can opt out at any time.
Our data handling follows Hong Kong PDPO principles including transparency, proportional retention, and informed consent for direct marketing.
Privacy Contact
- Privacy enquiry email: [email protected]
- Phone: +852 9321 9364
- Address: 上環德輔道西9號京光商業中心9樓A室